Offshore with Confidence. Outsource with Clarity.
Optimized, Compliant and High-Performance BPO & EOR Operations in the Philippines.
CX Horizon is a niche provider of Business Processing Outsourcing Services in the Philippines.
We enable small and mid-sized businesses to grow, by taking care of your back room and support functions while you focus on your core business.
Our Outsourced Offerings
BPO Services
We take on your support functions- such as customer service, back-office, and fulfillment support, so you can stay focused on growth. We manage the teams and deliver on your KPIs.
Employer of Record (EOR)
Don’t want a full-service BPO? We can employ your team legally in the Philippines, and handle HR, Payroll, Labor Compliance, etc- while you manage KPI performance and keep control.
We are built on decades of firsthand experience implementing, scaling and leading large, complex BPO and Shared Services operations across the Philippines. We have implemented Operations for some of the biggest players in the industry, scaled teams from launch to multiple sites and cities, turned underperforming Operations around, and driven culture changes when needed.
Our approach blends strong operational knowledge with practical use of technology and AI. From people to process to platform, we bring structure, stability, and continuous improvement to every engagement.
Why Team CX Horizon?
30+ years Operating in the Philippines
40+ years Leading large & complex BPOs
60+ Site Launches and Operational Turnarounds
Leadership roles at multiple Fortune 100 firms
We are a true Partner to our Clients, and take a Flexible, Transparent and Consultative approach to solve for your unique needs.
We’ve chosen not to clutter this site with generic, AI-generated filler.
We focus instead on meaningful conversations that help us understand your needs and shape the right solution together.
Please reach out for a no-obligations 15 minute discussion.